Shipping policy

Shipping Policy

Order Processing

Please allow 2–3 business days for your order to be packed and processed. During peak periods like new launches, sales, or holiday seasons, processing may take 4–5 business days.

We do not process or ship orders on weekends or public holidays.

Once your order has shipped, you’ll receive a confirmation email with tracking info so you can follow it every step of the way.

Please ensure your shipping details are correct before placing your order. Once an order is placed, we’re unable to cancel or make changes. If you notice an error, please email us immediately at hello@minimood.com.au. If your order has already been dispatched, Mini Mood cannot take responsibility for incorrect delivery information.

Shipping – Australia

Shipping Method	Estimated Delivery Time	Price
Standard Shipping (Orders under $150)	2–8 business days	$10.00
Standard Shipping (Orders $150 and over)	2–8 business days	FREE
Express Shipping	1–4 business days	$15.00

International Shipping

Shipping Method	Estimated Delivery Time	Price
Standard International Shipping	6–27 business days	$35.00 (flat rate)

Please note: We currently do not ship to the USA or Canada.

IMPORT LIABILITIES AND TAXES 

If your order is dispatched internationally, it may have to be cleared through customs. As a result, there may be fees that have to be paid depending on the country. Please note that Mini Mood does not cover import liabilities that may be applied by the government of the destination country. Mini Mood will not be held liable or responsible for the custom delays, duties or taxes that may apply. 

Mini Mood is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.